Service Sales Specialist

Mission Statement:
You'll be responsible to drive profitable growth of the Service portfolio through proactive customer engagement, strategic account development, and installed base (IB) penetration. Build long-term customer relationships while positioning service as a core value driver across lifecycle solutions.

How you'll make an impact

• Drive service revenue growth by identifying, developing, and closing opportunities across existing and new customers.
• Develop and execute account plans to expand service penetration and grow key accounts.
• Build and maintain strong relationships with customers, utilities, EPCs, and other industry stakeholders.
• Act as the primary customer contact for service opportunities and lifecycle management discussions.
• Manage the full sales cycle, including opportunity qualification, bid strategy, commercial positioning, and deal closure.
• Lead commercial negotiations, ensuring alignment with company policies, pricing strategies, and contractual requirements.
• Maintain accurate pipeline, forecasting, and customer engagement data in Salesforce CRM.
• Collaborate with sales, technical, digital, and operations teams to deliver customer-focused service solutions.
• Monitor market trends, customer needs, and competitor activity to refine sales strategies and support regional growth initiatives.
• Live Hitachi Energy’s core values of safety and integrity by taking responsibility for actions, supporting colleagues, and contributing to business success.

Knowledge & Skill

• Proven BDM / sales experience in energy, electrical, or industrial sectors.
• Market knowledge on Power Sector.
• Strong understanding of installed base (IB) strategy and lifecycle services.
• Advanced stakeholder engagement and influencing skills.
• Strong commercial acumen and negotiation capability.
• Experience using CRM tools (e.g., Salesforce).
• Ability to analyze market data and build strategic account plans.