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At Hitachi Energy, we are driving the digital transformation of document-centric business processes across global projects and enterprise functions. We are looking for a Business Analyst who can connect business needs with practical IT solutions in the Document Management and Document Control domain.

In this role, you will collaborate with business stakeholders, document control teams, project teams, application owners, vendors, and IT delivery teams to analyze, improve, and digitalize document lifecycle processes. You will play a key role in enabling standardization, compliance, collaboration, and information governance across our global organization.


How You'll Make an Impact:

  • Analyze business processes and identify opportunities for digitalization, harmonization, and continuous improvement within document-centric environments.
  • Gather, document, validate, and manage business requirements, translating them into functional specifications, user stories, process flows, and acceptance criteria.
  • Facilitate workshops and stakeholder discussions to define business needs and align solution outcomes.
  • Support solution design, testing, implementation, release readiness, and user adoption activities.
  • Act as the key liaison between business users, application teams, vendors, integration teams, and service delivery organizations.
  • Drive standardization of document management and document control processes across projects and business units.
  • Define and monitor process performance indicators, business benefits, and adoption metrics to support data-driven decision making.
  • Contribute to application lifecycle management, enhancement backlogs, demand intake, change management, training, and knowledge transfer activities.

Your Background

  • Education & Experience: Bachelor’s degree in information technology, Business Administration, Information Management, or equivalent experience, with at least 3 years in a Business Analyst, Functional Analyst, Product Owner, or similar role.
  • Certification and knowledge: At least ITIL v4 Foundation certification and experience in business requirements analysis, stakeholder management, and process improvement.
  • Strong understanding of document management, document control, document lifecycle, metadata, revision control, approval workflows, and information governance principles.
  • Excellent analytical, communication, and problem-solving skills, with the ability to work effectively in a global and multicultural environment; fluent English required.
  • Software and technology: Experience with MS Copilot 365 suite, Service Now and enterprise document management solutions such as InEight Document, Autodesk Construction Cloud (ACC), OpenText Content Server/xECM.

More About Us


We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.


We can provide more information during the recruitment process.

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.


*Applicable only for Poland location align with local law regulations

Ubicación Krakow, Lesser Poland, Poland
Tipo de empleo Full time
Modalidad de trabajo Hybrid
Experiencia Experienced
Función laboral IT, Telecom & Internet
Contrato Regular
Fecha de publicación 2026-09-21
Número de referencia R0134796

Sobre Hitachi Energy

Hitachi Energy es líder mundial en electrificación, impulsando la era de la electricidad para satisfacer las demandas energéticas actuales y las de los próximos 25 años. Como división energética del Grupo Hitachi, más de tres mil millones de personas dependen de nuestras tecnologías pioneras y de misión crítica para su vida cotidiana.

Con más de un siglo de innovación, estamos abordando el desafío energético más urgente de nuestro tiempo: impulsar la evolución del sistema energético mundial para garantizar una energía abundante, segura, asequible y sostenible para la generación actual y las futuras.

Con una base instalada sin igual en más de 140 países, somos el socio del ecosistema de la red eléctrica en los sectores de servicios públicos, industria, centros de datos y transporte. Con sede en Suiza, contamos con más de 56 000 empleados en 60 países y generamos ingresos de alrededor de 20 000 millones de dólares estadounidenses.