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Disaster Response and Resiliency

When disaster strikes, it is critical for power equipment to be returned to service safely and as quickly as possible.

Electric power equipment assessments, repairs and replacements

Hitachi Energy in the United States has a dedicated team of product specialists who are available to assist you in creating a solid recovery or preparedness plan customized to your needs. Whether you have a planned or unplanned outage, it is critical for your substation power equipment to be returned to service safely and as quickly as possible. Hitachi Energy is here to help.

Storm Response Solutions

Creating an intelligent “self-healing” grid that uses smart meter and field sensor information to quickly identify, isolate and restore power outages in Texas.

Also servicing Lower Manhattan, New York to digitally-enabled technology, which communicates via the cloud and allows for big data mining of business intelligence.

24/7 availability

With our Customer Connect Center, we offer around-theclock emergency support

Virtual services

Due to the pandemic, we have expanded virtual services providing instant expertise

Local support

Local service centers and technicians located throughout the U.S.

Global expertise

Over a century of manufacturing, technology and service experience

Traditional and Advanced services

Hitachi Energy has a team of experienced engineers, technicians and factory personnel with regional resources ready to mobilize.  

Providing you around-the-clock service

We are ready to respond (24/7/365) to an extreme weather event, plant or asset failure with our local network of field engineers, inventory of spare parts, and expedited manufacturing capabilities. Backed by a powerful team of industry experts, our local field engineers and product specialists will visit your facility, review the critical elements of your power delivery system and make recommendations that will restore, strengthen and optimize your equipment, giving you peace-of-mind that when the next storm or disaster rolls your way, you’ll be ready.

Preparation

System hardening services to help you prepare for the next unforeseen disaster or event

Product agnostic

We can service all brands, including more than 30 legacy brands

Customer Connect Center

For assistance, please contact your local sales representative or our Customer Connect Center where experienced specialists are here for you, 24 hours a day, 365 days a year.