Choose your region and language

Go

Menu

What are Service Agreements?

Service is our commitment to helping customers maximize the reliability, performance, and lifespan of critical energy infrastructure.

Backed by more than a century of expertise, our lifecycle service agreements and maintenance solutions support resilient operations, reduce risk, and optimize operating costs.

As part of HMAX™ Energy, Hitachi Energy's AI-powered portfolio of services and solutions, these flexible agreements help customers improve asset performance, extend equipment life, and prepare for the future of the energy transition.

Superior lifecycle performance with Service Agreements

successful electrical engineers taking machine readings in substation
Assess & Secure
As grid experts, we offer insight on existing assets, advise on best practices, and assess investment plans to improve the outlook of returns.
Professional Mechanical Engineer team Working on Personal Computer at Metal lathe industrial manufacturing factory. Engineer Operating  lathe Machinery. Product quality Inspection
Train & Develop
We deliver training on our products & systems, supporting customers in the lifecycle management of their investments.
Two maintenance engineers inspect relay protection system with laptop computer. Bay control unit. Medium voltage switchgear
Parts & Maintain
We help customers sustainably run their operations by ensuring the reliability of the electrical grid and its elements. 

Service Agreements types

Frame Agreements for fast procurement of services

When time is critical, Frame is your vehicle for faster and easier access to services you need now.

What does Frame agreement provide you with?

Easy contracting and procurement
Simplified administration
Financial security
Established point of contact
Continuous customer support

Benefit from better energy excellence

Faster and easier access
Increase productivity through seamless access to our integrated portfolio of scalable services, expert support, and digital solutions.
Superior lifecycle performance
Designed with flexibility to deliver tailored service programs that optimize asset reliability, performance, and lifecycle value.
Better leverage insights

Leverage our expertise, data-driven insights, and predictive capabilities to enhance reliability and improve operational efficiency.

 

360 view
Gain greater visibility and control with analytics, monitoring, consulting, and remote support that streamline operations and accelerate decision-making.
Realize the energy system of the future​
Accelerate collaboration, innovation, and sustainable partnerships through a connected ecosystem approach that supports long-term energy transformation.

HMAX™ Energy

A pioneering AI-powered service and solution suite for critical energy infrastructure

Partnering with Hitachi Energy for success

We share the same goal – your success.

Our team provide personalized and expert advice at every stage of the process that addresses both your present and future needs.

Choosing Hitachi Energy and Service Agreements are the first step on a journey towards a sustainable energy future, where secure, innovative and tailored service solutions await. 

Together, we will shape a more sustainable world for generations to come.