Stakeholder engagement

We strive to build or strengthen each stakeholder’s trust in us through the integrity of our words and actions.

Together with our customers, partners, and other key stakeholders, we are committed to accelerating the energy transition toward sustainability, affordability, and security of supply. This transition requires strong collaboration and engagement. Hitachi Energy has embedded a business model that prioritizes people – starting with our employees, customers, suppliers, and business partners – and develops extended social dialogue in the communities, countries, and regions where we live and work. 

As a global international company committed to pursuing a decarbonized future through sustainably sourced elec-tricity, we engage and partner with various stakeholders at multiple levels in the regions and countries where we operate (GRI 2-29). 

The next generation of ambitious multi-stakeholder collaborations – at the stakeholder, geography, and sector levels – is needed to overcome decarbonization challenges and to accelerate the energy system toward carbon neutrality. Undertaking Sustainable Development Goal (SDG) 17 as part of our core business, we recognize that the global sustainability drive can be successful if we pursue open and honest collaboration with relevant stakeholders at large, maintaining a mutual positive dialogue with policymakers, regulators, international organizations, investors, industry platforms, customers, suppliers, the media, academia, and local communities. 

We take a holistic approach to driving social, economic, and environmental value. Therefore, we engage with stakeholders across the whole energy value chain – from customers to policymakers and regulators, to business and social institutions, to investors and analysts.

Hitachi Energy aims to be a valuable technical collaborator with policymakers, regulators, and other key stakeholders who are helping shape the path to net-zero. We offer our knowledge and skills to help accelerate the transition to a carbon-neutral energy system and to enable technologies and new business models to support scalable, flexible, and secure energy systems. Hitachi Energy subscribes to externally developed charters and principles for sustainability management, working groups, and conferences (GRI 2-28).

Employees and external stakeholders can also report compliance concerns or violations of our policies and processes through other multiple channels, which include a web-based reporting system run by a third party, the so-called ‘Hitachi Global Compliance Hotline’ (EthicsPoint – Hitachi Global). This hotline provides an Ethics Web Portal (web intake 24/7) and the Ethics Hotline (call 24/7), through which reporters may submit concerns anonymously. Reporting could be done in 21 languages.

Information on the use of/and how to report to the Hitachi Global Compliance Hotline has been both shared on the intranet (How do I report) and internet (How do I report | Hitachi Energy).