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Field Service Technician B

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

About the Role:

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.  

You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Regional Field Operation Manager, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities. 

Responsibilities:

  • Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements.
  • Exceeding customer expectations by understanding and anticipating current and potential needs.
  • Coordinating logistics of resources and spare parts for all site Service jobs.
  • Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals.
  • Perform applicable internal work such as bushing connections, lead clearance, tapping, crimping, taping, contoured joints, etc.
  • Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy.
  • Suggesting product and process improvements within the business to enhance operations and customer service.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  • Repair, re-gasket, assemble and disassemble equipment as directed. With direction, perform activities requiring use of all applicable mechanical hand tools.
  • With Direction Operate and maintain Vacuum Oil Processors (VOP’s) and oil handling equipment. Complete vacuum oil processing logs
  • Have a strong understanding of the theory of operation and construction of transformers, current transformers, bushings, etc.

Requirements:

  • Associate’s degree and 2 years of experience or High School Diploma with 5 years’ experience, as well as technical/vocational, or apprenticeship training
  • Ability to travel domestically is an essential part of this position.
  • Travel up to 85%
Localização Santa Fe Springs, California, United States of America
Tipo de emprego Full time
Experiência Experienced
Função do trabalho Engineering & Science
Contrato Regular
Data de publicação 2024-04-15
Número de referência R0039051
More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.