We keep the power flowing 24/7
Corrective actions are needed from time to time when unscheduled problems occur. Hitachi Energy is committed to supplying support solutions that meet our customers' needs and specifications. To rectify a problem as soon as possible, we provide several support options.
Rapid Response provides expert support via phone, e-mail, or other agreed means of contact. Short response-time to a knowledgeable Hitachi Energy engineer provides immediate access to solutions, saving valuable time. Minor incidents can be resolved quickly, and in the event of a major issue, immediate support is available.
- 24/7 phone
- 24/7 remote
- 24/7 on-site
In the event of a problem, 24/7 phone support provides the security of a hotline at any time by phone, e-mail, or some other agreed upon means of contact. Quick connection to a skilled, knowledgeable Hitachi Energy engineer offers direct access to the solutions you need immediately, and saves valuable time.
Minor incidents are usually solved quickly, and in the event of a major issue, you will have the right support from the start.