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About the Position

As Installed Base Manager GPG Service, you will own the business logic and governance behind our global installed base ecosystem across High Voltage and Transformer products. Your focus is to ensure asset and service data are accurate, connected, and scalable throughout the entire lifecycle, enabling service growth, operational excellence, and data-driven decision making. Acting as the bridge between Service, Product Management, Sales, Digital, Data, and IT, you will translate installed base intelligence into tangible business value.

How You'll Make an Impact

Own and continuously improve the service lifecycle framework, linking products, assets, maintenance strategies, service opportunities, field service execution, and customer value creation
Drive the quality, consistency, and governance of installed base data to support analytics, maintenance planning, and service growth initiatives
Establish and promote global standards, ensuring harmonized business processes across product portfolios and regions
Shape the strategic development of OneIB, leveraging AI, automation, and advanced analytics to improve opportunity identification, service planning, and decision support
Collaborate with cross-functional stakeholders to enhance platform capabilities and maximize business impact

Your Background

Degree in Engineering, Business Informatics, Industrial Engineering, or a related field, or equivalent practical experience
Experience in asset lifecycle management, service operations, or service business models within industrial or infrastructure environments
Strong analytical mindset with expertise in data governance, business process design, and lifecycle modeling
Familiarity with installed base management, CRM, ERP, and field service management environments (e.g., SAP, Salesforce, OneIB, DPS, or similar platforms)
Fluent in English and comfortable working in a global, cross-functional environment
Passion for digital transformation, AI-driven solutions, and service business growth

More About Us

Join a global organization dedicated to advancing service excellence and supporting critical infrastructure worldwide. You will play a key role in driving digital transformation, enabling sustainable service growth, and helping shape the future of data-driven and intelligent service solutions. We offer an international environment, meaningful career opportunities, and the chance to make a lasting impact on customers, teams, and the industry.

Aplicar agora

Current employees apply here

Localização	Zurich, Zurich, Switzerland; Beynost, Ain, France; Madrid, Spain; Stone, Staffordshire, United Kingdom
Tipo de emprego	Full time
Work Arrangement	Hybrid
Experiência	Experienced
Função do trabalho	Sales, Marketing & Product Management
Contrato	Regular
Data de publicação	2026-08-31
Número de referência	R0138667

Sobre a Hitachi Energy

A Hitachi Energy é líder global em eletrificação, impulsionando a era da eletricidade para atender às demandas energéticas de hoje e dos próximos 25 anos. Como o braço de energia do Grupo Hitachi, mais de três bilhões de pessoas dependem de nossas tecnologias pioneiras e de missão crítica para alimentar seu dia a dia.

Com mais de um século de inovação, estamos enfrentando o desafio energético mais urgente de nossa época: impulsionar a evolução do sistema energético mundial para garantir energia abundante, segura, acessível e sustentável para a geração atual e as próximas.

Com uma base instalada incomparável em mais de 140 países, somos o parceiro do ecossistema de redes elétricas nos setores de serviços públicos, indústria, data centers e transporte. Com sede na Suíça, empregamos mais de 56.000 pessoas em 60 países e geramos receitas de cerca de US$ 20 bilhões.

Installed Base Manager GPG Service (f/m/d)

Sobre a Hitachi Energy