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Global Product Support (GPS) Quality Leader

The Opportunity

We are looking for a Global Product Support (GPS) Quality Leader to drive quality improvement and governance across our Global Product Support organization within the High Voltage business.

In this role, you will act as a key interface between GPS and R&D Quality, ensuring consistent application of quality processes and methodologies throughout product and system changes. You will support quality assurance, risk mitigation, audits, and continuous improvement while helping teams translate customer and business requirements into robust quality practices.

This is a great opportunity to take on a global and cross-functional role, influence quality standards across the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes. 

 

How You’ll Make an Impact

• Drive the implementation and continuous improvement of quality standards, processes, and methodologies across Global Product Support activities

• Ensure effective execution of the HV Design Change Process, including quality requirements, acceptance criteria, verification and validation, and change implementation

• Support product quality and risk mitigation through FMEA, PPAP/APQP, Quality Control Plans, DFM/DFA, reliability reviews, Lessons Learned, NCR data, and Cost of Poor Quality insights

• Act as the key interface between GPS and R&D Quality, consolidating findings, aligning priorities, and supporting improvements across product development and lifecycle management

• Coordinate and support internal and external audits, non-conformity management, root cause analysis, and effective corrective and preventive actions

• Coach and train GPS teams on quality methods and processes while promoting a strong quality mindset and cross-functional collaboration 

 

Your Background

• Engineering degree combined with relevant experience in Global Product Support, product quality, R&D quality, or a comparable technical quality environment

• Strong knowledge of product verification and validation, Design and Process FMEA, quality management systems, and structured problem-solving and root cause analysis methods

• Experience with product change management and quality planning methodologies such as APQP, PPAP, Gate Models, and Quality Control Plans

• Knowledge of applicable industry standards and regulations, together with experience supporting or conducting quality audits

• Experience with risk management, continuous improvement, and cross-functional quality initiatives in complex technical or industrial environments

• Strong stakeholder management and influencing skills; Lean Six Sigma Green Belt and experience with project management methodologies are valuable 

 

More about us:

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

The minimum salary for this position in the location specified:

  • Starting from: 52,700 Gross annual salary

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

Our benefits offering for this role generally include:

  • Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores)

Applicable CBA: Metalmeccanico 

 

Join us and be part of the team shaping the future of energy. 

 

Ort Zurich, Zurich, Switzerland
Jobtyp Full time
Work Arrangement Hybrid
Erfahrung Experienced
Position Quality Management
Vertrag Regular
Veröffentlichungsdatum 2026-07-17
Referenznummer R0137327

Über Hitachi Energy

Hitachi Energy ist ein weltweit führendes Unternehmen im Bereich Elektrifizierung und treibt das elektrische Zeitalter voran, um den Energiebedarf von heute und der kommenden 25 Jahre zu decken. Als Energiebereich der Hitachi‑Gruppe verlassen sich mehr als drei Milliarden Menschen auf unsere wegweisenden, geschäftskritischen Technologien, die ihren Alltag mit Energie versorgen.

Mit über einem Jahrhundert an Innovationen stellen wir uns der dringendsten Energieherausforderung unserer Zeit: die Weiterentwicklung des globalen Energiesystems voranzutreiben, um eine reichhaltige, sichere, bezahlbare und nachhaltige Energieversorgung für heutige und kommende Generationen sicherzustellen.

Mit einer beispiellosen installierten Basis in mehr als 140 Ländern sind wir der Partner im Netzökosystem für Versorgungsunternehmen, Industrie, Rechenzentren sowie den Verkehrssektor. Mit Hauptsitz in der Schweiz beschäftigen wir über 56.000 Mitarbeitende in 60 Ländern und erzielen einen Umsatz von rund 20 Milliarden US‑Dollar.