Customer Experience

Serving customers. Supporting innovation.

You can depend on Customer Experience's experienced, customer-focused professionals to understand your business and quickly resolve your problems or concerns.

All day, every day. You can reach us via portal, email or phone.The Enterprise Software Customer Support portal enables users to generate and track support tickets and their priorities.

Key contacts

• Email: customercare.es@hitachienergy.com
• Phone: Toll Free Numbers
• For Velocity Suite: 1-888-968-8860 or customercare.es@hitachienergy.com