Choose your region and language



Supplier Invoicing

You will find the global and local versions of our invoice handling process below under Invoice Handling Instructions. These documents are key for suppliers to follow to avoid pay­ment delay. 

If you need further support, please see below the contacts under Supplier Invoice Inquiries which lists support contacts by each location. This is the quickest way for you to interact with our Accounts Payable department on the status of invoices.

Invoice Handling Instructions

Global Version (EN)

See the latest version of the Global Hitachi Energy Procure to Pay Process (P2P) for suppliers

Country Specific Versions

Supplier invoices need to be received electronically via e-invoice or through e-mail. Hard copy invoices are not accepted unless legally required by the respective country.

Invoice Handling Instructions and contacts for Bahrain, Hungary, Jordan, Iraq, Kuwait, Oman, Pakistan, Qatar & Slovakia have been updated as per January 13, 2023.

Supplier Invoice Inquiries

Hong Kong


India - please contact your Hitachi Energy representative




Israel - please contact your Hitachi Energy representative







New Zealand




Panama - please contact your Hitachi Energy representative

Peru - please contact your Hitachi Energy representative


Our Transformation Journey

Together we continue to make great progress in our shared commitment to advancing a sustainable energy future for all. Since becoming Hitachi Energy, we are moving forward with the transformation of our digital environment to simplify, enhance and harmonize our processes and tools. Our transformation programs will impact many of our operating systems as we transfer to a single Enterprise Resource Planning System (ERP), giving us the opportunity to become more agile, work more effectively supporting our operating model and strengthen our collaboration with suppliers and partners.

Our digital business transformation program is beeing rolled-out in phases across locations over the next two years and includes changes to our invoice handling processes. You will receive correspondence when actions are needed on your side to make the transition as smooth as possible. Your Hitachi Energy contact is available should you have any questions and require support.