About the Position

As Installed Base Manager GPG Service, you will own the business logic and governance behind our global installed base ecosystem across High Voltage and Transformer products. Your focus is to ensure asset and service data are accurate, connected, and scalable throughout the entire lifecycle, enabling service growth, operational excellence, and data-driven decision making. Acting as the bridge between Service, Product Management, Sales, Digital, Data, and IT, you will translate installed base intelligence into tangible business value.

How You'll Make an Impact

Own and continuously improve the service lifecycle framework, linking products, assets, maintenance strategies, service opportunities, field service execution, and customer value creation
Drive the quality, consistency, and governance of installed base data to support analytics, maintenance planning, and service growth initiatives
Establish and promote global standards, ensuring harmonized business processes across product portfolios and regions
Shape the strategic development of OneIB, leveraging AI, automation, and advanced analytics to improve opportunity identification, service planning, and decision support
Collaborate with cross-functional stakeholders to enhance platform capabilities and maximize business impact

Your Background

Degree in Engineering, Business Informatics, Industrial Engineering, or a related field, or equivalent practical experience
Experience in asset lifecycle management, service operations, or service business models within industrial or infrastructure environments
Strong analytical mindset with expertise in data governance, business process design, and lifecycle modeling
Familiarity with installed base management, CRM, ERP, and field service management environments (e.g., SAP, Salesforce, OneIB, DPS, or similar platforms)
Fluent in English and comfortable working in a global, cross-functional environment
Passion for digital transformation, AI-driven solutions, and service business growth

More About Us

Join a global organization dedicated to advancing service excellence and supporting critical infrastructure worldwide. You will play a key role in driving digital transformation, enabling sustainable service growth, and helping shape the future of data-driven and intelligent service solutions. We offer an international environment, meaningful career opportunities, and the chance to make a lasting impact on customers, teams, and the industry.

Applica ora

Current employees apply here

Sede	Zurich, Zurich, Switzerland; Beynost, Ain, France; Madrid, Spain; Stone, Staffordshire, United Kingdom
Tipo di lavoro	Full time
Modalità di lavoro	Hybrid
Esperienza	Experienced
Funzione lavorativa	Sales, Marketing & Product Management
Contratto	Regular
Data di pubblicazione	2026-08-31
Numero di riferimento	R0138667

Hitachi Energy

Hitachi Energy è leader globale nell’elettrificazione e alimenta l’era dell’elettricità per soddisfare le esigenze energetiche di oggi e dei prossimi 25 anni. Come società del Gruppo Hitachi dedicata al business dell’energia, forniamo tecnologie pionieristiche e mission-critical per alimentare la vita quotidiana di oltre tre miliardi di persone.

Con oltre un secolo di innovazione, stiamo affrontando la sfida energetica più urgente del nostro tempo: guidare l’evoluzione del sistema energetico mondiale per garantire energia abbondante, sicura, accessibile e sostenibile per la generazione di oggi e per quelle che verranno.

Con una base installata senza pari in oltre 140 Paesi, siamo il partner dell’ecosistema di rete nei settori utility, industriale, data center e trasporti. Con sede in Svizzera, impieghiamo oltre 56.000 persone in 60 Paesi e generiamo ricavi per circa 20 miliardi di dollari USA.

Installed Base Manager GPG Service (f/m/d)

Hitachi Energy