The opportunity

With our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well.

With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team.

How you'll make an impact

Lead root cause analysis in GIS quality cases.
Drive the quality cases affecting multiple customers
Owner of internal and external customer complaints and ensure a fast and sustainable solution
Project management of bigger quality cases, identify improvements and drive their implementation.
Prepare and present reports to internal and external stakeholders
Run sustainable improvement projects to prevent quality issues to repeat.
Provide support for and / or lead on-site investigations
Prepare method statements for troubleshooting cases
Deputing of Quality assurance function with Audits preparation and leading

Your background

3 - 5 years of Experience in Electrical power systems
Background in quality function or project management in gas-insulated switchgear field
Profound understanding of project management practices
Knowledge and experience with root cause analysis methodologies and tools (8D, A3 etc.)
Experience in commissioning GIS systems is a plus
Fluent English skills, German and any other language are beneficial
Experience in quality management and / or project management will be considered a plus
Good communication and cultural sensitivity

More about us

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

Applica ora

Current employees apply here

Sede	Zurich, Zurich, Switzerland
Tipo di lavoro	Full time
Modalità di lavoro	Hybrid
Esperienza	Experienced
Funzione lavorativa	Quality Management
Contratto	Regular
Data di pubblicazione	2026-10-02
Numero di riferimento	R0145308

Hitachi Energy

Hitachi Energy è leader globale nell’elettrificazione e alimenta l’era dell’elettricità per soddisfare le esigenze energetiche di oggi e dei prossimi 25 anni. Come società del Gruppo Hitachi dedicata al business dell’energia, forniamo tecnologie pionieristiche e mission-critical per alimentare la vita quotidiana di oltre tre miliardi di persone.

Con oltre un secolo di innovazione, stiamo affrontando la sfida energetica più urgente del nostro tempo: guidare l’evoluzione del sistema energetico mondiale per garantire energia abbondante, sicura, accessibile e sostenibile per la generazione di oggi e per quelle che verranno.

Con una base installata senza pari in oltre 140 Paesi, siamo il partner dell’ecosistema di rete nei settori utility, industriale, data center e trasporti. Con sede in Svizzera, impieghiamo oltre 56.000 persone in 60 Paesi e generiamo ricavi per circa 20 miliardi di dollari USA.

Customer quality engineer 80 - 100% (f/m/d)

Hitachi Energy