Sales Order Management Specialist

The opportunity:

Execution of customer purchase orders and ensure that all order related activities are performed in accordance with Hitachi-Powergrids policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets as well as schedule commitments.

Order Management for SA

• Review/acknowledge the order file from Sales team.
• Coordinate with SCM in Saudi to issue the internal PO to the respective PGHV factory.
• Coordinate with factory for order acknowledgement and resolve technical & commercial quries.
• Follow up with the customer on 2617 responsibilities such as: advance invoice, Proforma invoice for the LC, tax invoice or any commercial documents …etc.).
• Cash collection.
• Coordinate between customer and factory project manager and make sure the delivery is as planned and agreed.

• Coordinate with local SCM and logistics teams regarding shipment (in case of DDP delivery) and ensure the materials are delivered with signed delivery note.
• Project closeout and archiving

Principles:

·       Adhere to the Order management processes in the organization.

·       Ensure implementation and compliance of OHS group guidelines.

·       Ensure Hitachi Energy integrity guidelines are followed in the team.

·       Ensure IS security policy followed in the team.

·       Acts as role model for the team.

Challenges

·       Close collaboration and regular connect with all the relevant stakeholders and functions.

·       Managing expectation of customers and internal stakeholders across diverse geographies & cultures 

·       Communication with various disciplines. Making sure, everyone has understood and is truly commited to their contributing task.

·  Anticipate what potentially can go wrong or delay and proactively rise the concerns

Your Background:

·       Excellent skills in Speaking, Reading and writing English language

·       Graduate in Electrical Engineering with minimum 4 - 10 years relevant experience in Order Management.

·       Preference will be given to those who have expereience in handling High Voltage Substation components.

·       Should be familiar in working with SAP.

·       Should possess strong leadership skills & negotiation skills to convince customers & stakeholders

·       Ability to work under pressure to manage customer expectations.