Are you detail-oriented and passionate about delivering exceptional customer service? Join Hitachi Energy as an Order Processor Specialist and play a key role in supporting our transformer services business. In this role, you’ll be responsible for accurately inputting and tracking customer orders, ensuring alignment with pricing, terms, and service expectations.

This is your chance to work in a collaborative, fast-paced environment where your contributions directly impact customer satisfaction and operational success. If you enjoy working with data, solving problems, and supporting cross-functional teams, we’d love to hear from you.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

How You’ll Make an Impact

Serve as the primary point of contact for order entry and tracking
Review customer purchase orders for accuracy in terms, pricing, and conditions
Identify and communicate potential issues from customer documentation
Coordinate with internal teams to ensure consistent and accurate order fulfillment
Maintain and update order information in internal systems
Support internal reporting and data analysis for order trends
Collaborate with the tendering team to process new service orders
Contribute to continuous improvement in order processing and customer service

Your Background

Bachelor’s degree with minimum 2 years of relevant experience
Proficient in Microsoft Office and SAP (or similar systems)
Ability to quickly learn and adapt to new digital tools
Experience reading and interpreting customer contracts and purchase orders
Strong communication skills and customer service orientation
Basic knowledge of the transformer industry is a plus, but not required

More About Us

Hitachi Energy is a global leader in advancing a sustainable energy future
We offer competitive benefits, flexible work options, and a collaborative culture
Join a team that values innovation, integrity, and continuous learning

Apply now

Current employees apply here

Location	Alamo, Tennessee, United States of America
Job type	Full time
Experience	Experienced
Job function	Engineering & Science
Contract	Regular
Publication date	2025-06-23
Reference number	R0097972

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@hitachienergy.com. Resumes and applications will not be accepted in this manner.