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Why buy from Hitachi Energy Value Partners

Hitachi Energy authorized value partners deliver authorized offering of sales, services, support, and technologies in seamless cooperation with Hitachi Energy. They bring Hitachi Energy's solutions directly to end-users.

Hitachi Energy authorized value partners are authorized according to the requirements set for one or several channel types. The focus of the customer offering and the Hitachi Energy product authorization of these channel types are described in the section below.

Different partner types

Channel type Focus of customer offering Hitachi Energy product authorization includes
System integrator Software and hardware integration Sales, Services, Support (optional)
Channel - Distributor License sales and services Sales, Services, Support (optional)
Channel - Reseller License sales Sales, Services (optional)
Service provider Consulting and implementation Services, Support (optional)
Solution Product solution OEM, Complementary products, Interfaces
Technology Technology specialist Hardware platforms, Operating systems, Technologies

Benefits Hitachi Energy Authorized Value Partners provide to Customers

Real value added for customers:

  • Consistent global quality of sales, service, support, and technologies
  • Easiness in selecting the optimum company to fit specific needs
  • Easy access to locally available authorized members of the Hitachi Energy Value Partner Program and to Hitachi Energy
  • Speed, efficiency and consistency via the partner‘s access to various tools, knowledge bases, and resource libraries
  • All partner members are regularly trained and certified, and their services are authorized.

Sales Support:

  • Quality of information related to products and services
  • Optimized response time
  • Consultative services

Technical Support:

  • Application specific knowledge
  • Industry specific knowledge
  • Optimized availability of products and services

Product Support:

  • First time right
  • Optimized access to products and services
  • Life cycle services
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