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Transformer Care

Long-term service agreements built with care

Hitachi Energy offers long-term service agreements called Transformer Care, which combine services in a modular and flexible way to meet a wide range of maintenance requirements over the full lifecycle of your transformer.

Partner with us to cut service complexity, control cost, and maximize capital efficiency.

Starting with a condition assessment, our experienced service professionals can help identify and implement a Transformer Care Service Agreement best meeting your needs.

Transformer Care Service Agreements are structured in four levels of care:

Rapid response: Fast and flexible service response to maximize equipment availability

Lifecycle management: Providing knowledge and expertise to optimize and extend equipment life

Performance improvement: Increased productivity through advanced digital tools and asset utilization

Nursing: Extend the operation of a sick transformer with online monitoring and expert reports

Transformer Care Agreements

Enhance your service agreement by including optional TXpert Remote Services:

  • Remote guidance through Augmented Reality to access global experts
  • Remote consulting to help you evaluate transformer condition
  • Remote troubleshooting for fast resolution of site problems
  • Remote monitoring providing online visibility of condition

Build long term support with Transformer Care, ensuring your transformer stays healthy over its complete life

  • 24/7 support from the local and global experts to minimize downtime
  • Simplify service purchasing enabling faster response time to site
  • Optimize maintenance spending by 30%
  • Reduce risk of unplanned shutdowns by 60%
  • Benefit from repair facilities and service personnel bought to you by the largest transformer service organization globally
  • Access consulting and engineering knowledge of over 30 OEM brands

Spares parts

Hitachi Energy provide high quality spare parts and consumables, sub-assemblies, or complete finished products, for maintenance of an existing installation.

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Transformer service

Aging assets, rising energy demand and the critical need to avoid unplanned outages are challenging utilities and industrials around the world. Hitachi Energy is the largest transformer service organization, Global expertise close to our customers.
Hitachi Energy Power Transformers


Hitachi Energy offers distribution and power transformers, Dry-type and EconiQ™ Transformers as well as services, for industrial and commercial applications.

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