Service Sales Engineer

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.
Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you’ll make an impact

1. You will do regular customer visit to develop GIS service project opportunities i.e. extension, retrofit, strategic spare parts, will support internal/external customer actively and receive customer feedback.
2. You will receive RFQs from end customers or internal customers, register RFQ in SFDC, make assessment on RFQs, distribute support tasks to internal support team, i.e. technical support/commercial support and do maintenance and update project information of service project projects pipeline in the SFDC, improve the high accurate forecast in the SFDC.

3. You will analyze customer RFQs, initial the Risk Review process in cased required, define technical solution, collect technical document and cost information from internal support function team and calculate bidding price, define the price strategy and prepare the bidding document and submit to customer, follow up negotiation/clarifications with customer.

4. You will sign the contract with customer and work with commercial team to register contract to SAP system and handover contract to project execution team, support project manager with necessary communication with customer during
project execution stage.

5. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

6. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

1. You hold a bachelor's and above. Preferred major in mechanical/electrical engineering and related.
2. Over five years sales/sales support experience, and good knowledge about GIS products.
3. Fluent English skills in written, oral and reading.
4. Good communication and presentation skills, customer orientation.
5. Good team player.
6. Like challenges and interested in learning new things/knowledge.

More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1. Up to 30 days full paid leaves per year
2. Flexible Benefit program (Supplementary Pensions included)
3. Medical Insurance(outpatient and inpatient)
4. Long service awards
5. Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.